Q. What is the name brand of the saxophones you carry?
A. We carry "CANEX" saxophones, (that is the name on the bell of the saxophone).

Q. Where are your saxophones made?
A. Our saxophones are made in our factory in Tianjin, China.

Q. What are the saxophones made out of?
A.The saxophones are made out of brass, steel, leather, with some plastic (pearl key touches). The brass body and keys are then lacquered or electroplated to further protect the finish.

Q. What kind of brass are they made out of?
A. The saxophones are made out of the stronger high quality "yellow" brass that is 70% copper and 30% zinc. This is the same brass used in military artillery shell casings. For some of our professional saxophones, we use the high quality imported Gold Brass and Cupronickel.

Q. Do you carry other brand instruments?
A. At present, we mainly carry "CANEX" brand saxophones. But we can accept OEM orders, free engraving your logo on the bell when total quantity arrive 50pcs.

Q. How much does it cost to ship to my address?
A. It depends on the destination country, postal code, weight and size of the package. And our professional workers will find a favourable shipping freight for your reference and compare.

Q. How long does shipping take?
A. Shipping in the US takes between 2 to 6 days depending on your shipping zone.

Q. How can I get the status or tracking number of my order?
A. Our Logistic Department will send the Shipping Report to your email address with the details, including shipping date, tracking number after shipment.

Q. Do the different finishes such as silver, black nickel, or gold plating sound different?
A. There is hardly any difference at all. The different finishes are mostly cosmetic. But the silver or gold plating saxophone will look more luxurious and cost a little more than the normal gold lacquer finish saxophones.

Q. Can I get a "CANEX" saxophone in another color or finish?
A. Yes, you can custom order a saxophone built in any color or finish that we offer. But sometimes, we require a certain quantity for start.

Q. Does it have a high F# key? (F sharp)
A. Most of our saxophones have the high F# key, if you have some special requirements,please let us know in advance.

Q. What does the high F# key do?
A. It is a new key that allows you to play the highest note on the sax (F#).

Q.What does the saxophone come with?
A.The saxophone comes with a mouthpiece, ligature (attaches the reed to the mouthpiece), mouthpiece cap, neck strap,reed, cork grease and case.

Q. Do you carry mouthpieces?
A. Yes. Made of Bakelite or Metal material.

Q. Do you carry reeds?
A. Yes, we have a wide variety of saxophone reeds.You can refer to the product-reeds menu for details.

Q.How the Saxophone Works？
A.Vibrations are created as the stream of air hits the tip of the reed. The frequency of the vibration is determined by the distance the air must travel before escaping from the saxophone. Tone holes are carefully positioned on the body of the instrument to create the best intonation possible for each note. However, no saxophone is perfectly in-tune, and consequently some notes must be “lipped” into tune. As each key is depressed, its pad (round felt covered with soft leather) stops the airflow through that tone hole. As the distance the air must travel increases, the tone gets lower.

Q.I am a beginner; what kind of saxophone should I buy? How do I buy a saxophone?
A.There are many good instruments to choose from. Generally, instruments are classed as student, intermediate or professional – with prices that reflect! Getting the best saxophone you can afford is an obvious goal. It is NOT necessary to have a pro horn to learn how to play the instrument – and play it well. In fact, for at least your first year of study, you will not be skilled enough to reap the benefits of improved tone and intonation provided by a pro horn. Pro horns are much more expensive, made of better materials and to more exacting standards and tolerances. There are excellent saxophones made by Selmer and Yamaha (EXCELLENT intermediate instruments). The most important thing for a student is to have a saxophone in good repair. Any type of instrument in good repair will provide much better service than a great horn in bad shape. Generally, music stores pay about one half of the suggested retail price. NEVER pay suggested retail for a horn. 20-30% is about a standard discount – but try to do better and don’t be afraid to pay a little more at a store with a good reputation for service.

Q.Why Avoid Off-Brand Saxophones?
A.There are many brands of inferior saxophones. Although most are made to look like accepted models, there are some important differences that make the majority of them unsuitable for school band or other serious uses.

Most of the problems of poor saxophones are in design, materials, workmanship, and replacement parts.

Q.Should I get an alto,soprano, tenor or baritone saxophone? What kind of saxophone do I buy?
A.This is entirely up to you; small children do better with alto, as their fingers fit the keys better. Alto is probably an easier horn to start on, with baritone and soprano presenting their own challenges which make them quite a bit more difficult to learn on – Baritone is BIG for a young child, and soprano is generally tougher to play in tune.

Q.What kind of saxophone reeds should I use?
A.The reeds a little on the stiff side, although the relative stiffness is greatly affected by what type of mouthpiece you play. We ship out our saxophones with 2 1/2 size reeds in general.There are all types of ways people cure or treat their reeds. They can’t even begin to go into them. We’ve found it is useful to rotate reeds. They tend to wear out quickly when they are new, and if you rotate through a set of reeds instead of playing the same one all the time you will get more wear and tear for your money. We like the way new reeds play – so rotating gives me more ‘new reed’ time… Some people only like them after they have 'broken in'.One school of thought is that as you rotate them, they somehow last longer – they become more resistant to deteriorating, whereas you can play one new reed to death very quickly… Many students will break the reed in the process of putting it on the mouthpiece… The ligature (the metal part that holds the reed on the mouthpiece) goes on FIRST, THEN slip the reed into the ligature. We’ve seen too many students crush the tip of the reed in the process of slipping the ligature on.‘Reed Guard’ type devices that hold extra reeds and keep them flat are very helpful.

Q.What kind of saxophone mouthpiece should I use?
A.A good mouthpiece can make a fair horn play like a good horn…it is VERY important. We recommend beginners start with a medium, middle of the road mouthpiece. There are mouthpieces available which allow for very bright and harsh sounds, and very mellow sounds. We advise you to have one mouthpiece that allows you to do a little of everything.The sound is in your head and no matter what mouthpiece you play on, you will tend to revert back to that natural tendency (until that concept changes). So, pick a mouthpiece that lets you make your sound with the LEAST amount of EFFORT.

Q.How should I practice the saxophone (can you recommend a practice routine)?
A. ALWAYS practice SLOWLY…practicing too fast only reinforces your mistakes. Spend equal time on sight-reading,
scales, technical exercises, articulation exercises, and intonation/tone development. Hint: practice long tones, matching a fixed pitch (synthesizer or tuner that plays references pitches) for a fixed duration of time which should get longer as you progress.

Q.You have decided you want to look for a student model...
A.Choices abound for you, but so do pitfalls. As mentioned earlier, there are a lot of differences in the quality and manufacturing of saxophones. The most significant differences between student and professional horns are in the mechanics and materials. Student models generally use more rigorous materials, stronger bell braces, side-rod configurations, and heavy-duty lacquer. The trade offs are in sound, feel and appearance. Student horns are usually devoid of decorative engraving and subtle artistic touches. The mechanics of the horn are usually "stiffer," making it harder to press the keys down.

Q.Do you often have stock of your saxophones?
A.We only make brand new saxophones for our customers according to our production schedule. So we don't usually have stocks.

Q.How long can I receive my order?
A.The lead time of delivery for the formal orders is about within one month after receiving your payment. Certainly, it due to the detailed order quantity. And estimate delivery time for sample orders is within 10 - 15days. Please be sure to reconfirm lead time of delivery and other details when order.

Q.Can you supply free sample?
A.We can apply for sending some of accessories of saxophones for free when total amount below USD10.00. Certainly we don't afford any freight cost. For the sample cost of the saxophone products, we can deduct the sample cost from the bulk formal order in future for you, when it arrives certain amount.

Q.Do you accept drop shipping, please let us know.
A.We don't accept drop shipping at present.

Q.How to get the e-catalogue of saxophones and accessories?
A.Welcome to enter into Download to find what you need.

Q.What's your production ability?
A.In general, 3000pcs per month.